PRIVACY POLICY

Welcome to TABITHA BACKPACK LLC (hereinafter referred to as “we” or “us”). We respect and protect your personal privacy and are committed to collecting, using, storing, and safeguarding your personal information in a lawful and secure manner. This Privacy Policy outlines how we handle your personal information when you use this website and related services.

I. Information Collection

To provide you with product sales and customer service, we may collect the following information:

Name
Shipping and billing addresses
Email address
Contact phone number
Payment-related information (payment processing is handled by secure third-party platforms; we do not store your full bank card details)
IP address, browser type, device information, and access logs
Other information provided during communications with customer service
II. Information Use

The information we collect is used solely for the following purposes:

Processing orders, payments, and shipments;
Providing after-sales service and customer support;
Responding to your inquiries and complaints;
Sending order confirmations, shipping notifications, and essential service information;
Improving website performance, product quality, and user experience;
Preventing fraudulent transactions, ensuring website security, and complying with legal and regulatory requirements.
III. Cookie Technology

This website uses cookies and similar technologies to remember your shopping cart, account login status, and website preferences, as well as to track usage statistics. You can manage or disable cookies through your browser settings, though doing so may affect certain website functions.

IV. Information Sharing

We do not sell, rent, or trade your personal information. We may disclose necessary information to third parties only in the following circumstances:

Providing logistics and delivery companies with the information required for shipment;
Providing payment service providers with the information required to process payments;
Providing necessary information to partners who assist with website maintenance, data analysis, and customer service;
Disclosing information as required by laws, regulations, court orders, or government authorities;
When necessary to protect the legitimate rights and interests of us, our users, or the public.

All partners are required to take reasonable measures to protect your personal information in accordance with applicable laws.

V. Information Security

We employ reasonable administrative, technical, and physical security measures—such as data encryption, secure servers, and access controls—to protect your personal information and minimize the risk of unauthorized access, disclosure, alteration, or loss. However, as internet transmission cannot be guaranteed to be absolutely secure, we cannot promise the absolute security of information transmission. VI. Your Rights

To the extent permitted by applicable law, you have the right to:

Access, correct, or update your personal information;
Request the deletion of your personal information;
Withdraw consent for specific data processing activities;
Request a copy of your personal data (where required by law);
Opt out of receiving marketing emails (you may still receive notifications related to orders and after-sales service).

To exercise the above rights, please contact us via our customer service email.

VII. Children’s Privacy

This website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we discover that such information has been collected inadvertently, we will delete it within a reasonable timeframe.

VIII. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy and to comply with applicable laws and regulations. Once the retention period expires, we will delete or anonymize the relevant data in accordance with the law.

IX. Third-Party Websites

This website may contain links to third-party websites. We are not responsible for the privacy policies, content, or data processing practices of such third-party websites; we recommend that you review their respective privacy policies when visiting them.

X. Policy Updates

We may update this Privacy Policy in response to legal requirements or business needs. Updated policies will be posted on this website and become effective upon publication. We recommend that you check this page periodically to stay informed of the latest version.